1. Home
  2. Knowledge Base
  3. FAQ
  4. Phone
  5. Is there any troubleshooting I can do on my own should I have a problem?

Absolutely! If you take a few minutes to double-check the following items, your problem may be easier to fix than you thought:

  • Check your equipment (e.g., cordless phone, answering machine, or fax) by disconnecting it from the phone jack and power source. Sometimes resetting your equipment will restore service.
  • Make sure all of your phones are hung up.
  • Do a visual inspection of all exposed wiring and connections for damage or loose connections.
  • If you have more than one outlet, check each instrument at each outlet to determine if operation can be obtained from any outlet.
  • To isolate jack or house wiring problems, move a working telephone to each jack in the house to find which location is causing the trouble.

Domestic Calls For calls within your own service area Dial either the 7 digit number or the 10 digit number For calls outside your service area Dial 1+ area code+ 7 DIGIT NUMBER International Calls Dial 011 + the country code + phone number To contact your Operator Dial 0. Operator Assisted calls area billed on a per use basis. These charges depend on the service requested. Remember International Calls will be applicable anywhere outside the contiguous 48 states & Canada ecluding Alaska, Hawaii & Puerto Rico.

Was this article helpful?

Related Articles