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Do I need to change anything if I move homes?

Moving to a new home? No problem—just bring your eero WiFi system with you and plug it into your modem once your Internet Service Provider activates internet access at your new home.

Moving to a new home? No problem—just bring your eero WiFi system with you and plug it into your modem once your Internet Service Provider activates internet access at your new home.

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How do I reset my eero?

As with all routers, resetting your eero(s) can be a useful troubleshooting step. We generally recommend deploying simpler steps—such as power cycling your eero by unplugging its power cable, waiting 30 seconds, and plugging it back in—before attempting a reset. If you do need to reset your eero, you can do so through the eero […]

As with all routers, resetting your eero(s) can be a useful troubleshooting step. We generally recommend deploying simpler steps—such as power cycling your eero by unplugging its power cable, waiting 30 seconds, and plugging it back in—before attempting a reset. If you do need to reset your eero, you can do so through the eero [...]

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Can I set my eeros to use the 2.4 or 5 GHz frequency?

eero uses a single SSID that allows devices to live on both the 2.4 and 5 GHz radio frequency. This ensures your devices are able to move along eero’s mesh efficiently, delivering the highest results to the devices throughout your entire home. Some devices require the use of the 2.4 GHz frequency. These devices are […]

eero uses a single SSID that allows devices to live on both the 2.4 and 5 GHz radio frequency. This ensures your devices are able to move along eero's mesh efficiently, delivering the highest results to the devices throughout your entire home. Some devices require the use of the 2.4 GHz frequency. These devices are [...]

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Help! I’m having trouble adding an additional eero to my network

If you run into any trouble during setup or when adding a new eero to your existing network, you may need to take additional troubleshooting steps to correct the issue. If you encounter one of the error messages described below, simply follow the associated instructions. Bluetooth is off During the setup process, if your phone’s Bluetooth […]

If you run into any trouble during setup or when adding a new eero to your existing network, you may need to take additional troubleshooting steps to correct the issue. If you encounter one of the error messages described below, simply follow the associated instructions. Bluetooth is off During the setup process, if your phone's Bluetooth [...]

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How can I find the connection strength and status of my eeros?

Keeping your eeros connected is essential for keeping your mesh network running smoothly. After initial placement of your eeros, you shouldn’t ever need to move them again. However, if you notice a drop-off or feel you are not getting the best performance, you can use the “Connection details” section under the individual eeros to improve […]

Keeping your eeros connected is essential for keeping your mesh network running smoothly. After initial placement of your eeros, you shouldn’t ever need to move them again. However, if you notice a drop-off or feel you are not getting the best performance, you can use the "Connection details" section under the individual eeros to improve [...]

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Where should I place my eeros?

Strategically placing your eeros is the single most important step you can take to ensure your system provides fast, reliable WiFi to every room in your home. While there isn’t a one-size-fits-all solution for placement, we’ve put together a list of some of our favorite tips to help you find the perfect spots to place […]

Strategically placing your eeros is the single most important step you can take to ensure your system provides fast, reliable WiFi to every room in your home. While there isn’t a one-size-fits-all solution for placement, we’ve put together a list of some of our favorite tips to help you find the perfect spots to place [...]

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Troubleshooting your eero or modem connection

If you’re having trouble with your eero or modem connection when setting up your gateway eero, here are a few things to check: Make sure your gateway eero is connected to your modem via the Ethernet cord provided in the box. It should clip snuggly into your gateway eero and one of the Ethernet ports […]

If you’re having trouble with your eero or modem connection when setting up your gateway eero, here are a few things to check: Make sure your gateway eero is connected to your modem via the Ethernet cord provided in the box. It should clip snuggly into your gateway eero and one of the Ethernet ports [...]

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Advertise on TV

Learn how cable television advertising in Mid-Hudson Cable’s communities can help your business grow.

Learn how cable television advertising in Mid-Hudson Cable’s communities can help your business grow.

Wired vs Wifi

Everybody uses Wi-Fi these days, which is great. Wireless Connections are awesome and convenient, however they’re not always fast. Cabled Connections like Ethernet , will always be faster and more reliable than wireless ones. The Cable gets the signal directly to your device rather than relying on over – the – air transmissions. If possible […]

Everybody uses Wi-Fi these days, which is great. Wireless Connections are awesome and convenient, however they’re not always fast. Cabled Connections like Ethernet , will always be faster and more reliable than wireless ones. The Cable gets the signal directly to your device rather than relying on over – the – air transmissions. If possible [...]

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Install an Antivirus Program

If you haven’t already done so, we highly recommend installing an antivirus software. It’s probably obvious that any viruses or malware Lurking on your Computer will put a major drag on your internet speed. Plus, you should have protection software installed as a general rule anyway.

If you haven’t already done so, we highly recommend installing an antivirus software. It’s probably obvious that any viruses or malware Lurking on your Computer will put a major drag on your internet speed. Plus, you should have protection software installed as a general rule anyway.

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