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So far Josef Nagele has created 8 blog entries.

Can I buy my own DTA? If not, why?

The MID-HUDSON cable TV distribution system needs to communicate extensively with the DTA. Unfortunately non-MID-HUDSON DTAs cannot be configured to work with our cable system. MID-HUDSON does not sell cable equipment.

The MID-HUDSON cable TV distribution system needs to communicate extensively with the DTA. Unfortunately non-MID-HUDSON DTAs cannot be configured to work with our cable system. MID-HUDSON does not sell cable equipment.

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What if my TV doesn’t have an HDMI input?

The DTA has a coax output to screw on to the input of older TV sets. If the coax connection is used the TV set will have to be turned to channel 3 or 4 to work with DTA.

The DTA has a coax output to screw on to the input of older TV sets. If the coax connection is used the TV set will have to be turned to channel 3 or 4 to work with DTA.

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Will a DTA improve my service? What improvements or benefits will I get by having an “all digital” signal?

This will be a pure digital picture which will likely improve the picture quality. The audio quality may be improved as well. However, this is TV dependent. The new interactive guide will also be an additional benefit with the DTA.

This will be a pure digital picture which will likely improve the picture quality. The audio quality may be improved as well. However, this is TV dependent. The new interactive guide will also be an additional benefit with the DTA.

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How do I hook the box up? What if I attempt to hook it up but it doesn’t work?

Installation kits and simple instructions are available at the MID-HUDSON Office; customers experiencing trouble in connecting a DTA should call 800-342-5400 for assistance. If it is determined that a technician needs to be scheduled to assist a service call will be booked.

Installation kits and simple instructions are available at the MID-HUDSON Office; customers experiencing trouble in connecting a DTA should call 800-342-5400 for assistance. If it is determined that a technician needs to be scheduled to assist a service call will be booked.

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What happens if the DTA goes bad?

If a DTA goes bad, MID-HUDSON will replace it at no charge since the equipment is leased.

If a DTA goes bad, MID-HUDSON will replace it at no charge since the equipment is leased.

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Will there be a charge if a customer damages or loses a DTA or its remote?

A fee of $50 will be charged for each damaged or lost DTA; a fee of $10 will be charged for each damaged or lost remote.

A fee of $50 will be charged for each damaged or lost DTA; a fee of $10 will be charged for each damaged or lost remote.

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Why is MID-HUDSON upgrading their system and requiring DTAs?

The cable industry as a whole is streamlining how cable service is delivered to customers. This equipment is keeping with industry standards to create a better user experience. MID-HUDSON has delayed this transition as long as possible, making it more cost effective and a simplified process. Reclaiming bandwidth from analog broadcast channels will improve internet […]

The cable industry as a whole is streamlining how cable service is delivered to customers. This equipment is keeping with industry standards to create a better user experience. MID-HUDSON has delayed this transition as long as possible, making it more cost effective and a simplified process. Reclaiming bandwidth from analog broadcast channels will improve internet [...]

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How many boxes can a customer have in their home? How many boxes are free?

There is no limit to the number of DTAs a customer can have in each home. All Cable customers will receive 1 free DTA.

There is no limit to the number of DTAs a customer can have in each home. All Cable customers will receive 1 free DTA.

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Will the DTA have to be configured for the customer?

Every DTA will need to be provisioned to work with a specific customer account before they will function properly. No additional programming by the customer is needed.

Every DTA will need to be provisioned to work with a specific customer account before they will function properly. No additional programming by the customer is needed.

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Will there be a fee for the DTAs? When will the fee start being billed to customers?

The first DTA is free. A monthly lease fee of $1.00 will be billed for each additional DTA.

The first DTA is free. A monthly lease fee of $1.00 will be billed for each additional DTA.

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