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What equipment is needed for Mid-Hudson Cable Phone Telephone service?

Customers with touch-tone phones will not need to purchase new equipment. The customer’s existing telephone wires and phones will work with Mid-Hudson Cable Phone service. There is some equipment that needs to be installed, but the customer is not responsible for purchasing the equipment. Mid-Hudson Cable Phone service will not work with rotary phones.

Customers with touch-tone phones will not need to purchase new equipment. The customer’s existing telephone wires and phones will work with Mid-Hudson Cable Phone service. There is some equipment that needs to be installed, but the customer is not responsible for purchasing the equipment. Mid-Hudson Cable Phone service will not work with rotary phones.

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Does Mid-Hudson Cable Phone service work the same way as traditional phone service?

Inside the customer’s home, the only difference is that Mid-Hudson Cable Phone does not work with rotary phones. Outside the customer’s home, we take advantage of state-of-the-art broadband technology. This allows us to deliver clear calls and advanced calling features.

Inside the customer’s home, the only difference is that Mid-Hudson Cable Phone does not work with rotary phones. Outside the customer’s home, we take advantage of state-of-the-art broadband technology. This allows us to deliver clear calls and advanced calling features.

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Who can order Mid-Hudson Cable Phone service?

To order Mid-Hudson Cable Phone, you must live in a location where Mid-Hudson Cable Phone service has been deployed. Check to see which services are available at your address.

To order Mid-Hudson Cable Phone, you must live in a location where Mid-Hudson Cable Phone service has been deployed. Check to see which services are available at your address.

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What are the packages that include the Cable Phone service?

We offer “All The Right Connections” which includes our Basic Cable service, High Speed Internet Access & Cable Phone. Call our office for current specials and pricing. With All the Right Connections you save.

We offer "All The Right Connections" which includes our Basic Cable service, High Speed Internet Access & Cable Phone. Call our office for current specials and pricing. With All the Right Connections you save.

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Can I still receive collect calls with Cable Phone?

No, however, you can sign up for an 800 number which enables the caller to call you toll free.

No, however, you can sign up for an 800 number which enables the caller to call you toll free.

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Can I have more than 1 number?

Yes, there is a small fee for the 2nd phone number on the same phone of $4.95 per month. This is a virtual number, not a separate phone line.

Yes, there is a small fee for the 2nd phone number on the same phone of $4.95 per month. This is a virtual number, not a separate phone line.

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Can I make overseas calls?

Yes, Cable Phone has very competitive International Rates please see the International Rates.

Yes, Cable Phone has very competitive International Rates please see the International Rates.

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Can I have my whole house hooked up to the Cable Phone?

Yes, there is a $119.95 installation charge for this service and it must be scheduled separately from your original installation.

Yes, there is a $119.95 installation charge for this service and it must be scheduled separately from your original installation.

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Can I call 911 using Mid-Hudson Telephone service?

Yes. To help you quickly respond to emergencies, Mid-Hudson Cable Phone provides 911 services much like traditional telephone companies. Should you ever need to access emergency services—fire, police, or ambulance—just dial the familiar digits 911, using your Mid-Hudson Cable Phone service. Your call will be routed directly to the nearest public safety operator, who will […]

Yes. To help you quickly respond to emergencies, Mid-Hudson Cable Phone provides 911 services much like traditional telephone companies. Should you ever need to access emergency services—fire, police, or ambulance—just dial the familiar digits 911, using your Mid-Hudson Cable Phone service. Your call will be routed directly to the nearest public safety operator, who will [...]

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What happens to my phone service if my electrical power goes out?

Mid-Hudson Cable Phone provides homes with phone service using a Network Interface Unit that requires electrical power in the home. As is the case with most cordless phones, Mid-Hudson Cable Phone equipment will not work in the event of an electrical power outage, and you will not be able to make or receive calls, including […]

Mid-Hudson Cable Phone provides homes with phone service using a Network Interface Unit that requires electrical power in the home. As is the case with most cordless phones, Mid-Hudson Cable Phone equipment will not work in the event of an electrical power outage, and you will not be able to make or receive calls, including [...]

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