Mid-Hudson Cable

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Who can order MHVoice Phone service?

To order MHVoice Phone, you must live in a location where MHVoice Phone service has been deployed. Check to see which services are available at your address.

Read more about: Who can order MHVoice Phone service?

To order MHVoice Phone, you must live in a location where MHVoice Phone service has been deployed. Check to see which services are available at your address.

What are the packages that include the MHVoice Phone service?

We offer “All The Right Connections” which includes our Basic Cable service, High Speed Internet Access & MHVoice Phone. Call our office for current specials and pricing. With All the Right Connections you save.

Read more about: What are the packages that include the MHVoice Phone service?

We offer "All The Right Connections" which includes our Basic Cable service, High Speed Internet Access & MHVoice Phone. Call our office for current specials and pricing. With All the Right Connections you save.

Can I still receive collect calls with MHVoice?

No, however, you can sign up for an 800 number which enables the caller to call you toll free.

Read more about: Can I still receive collect calls with MHVoice?

No, however, you can sign up for an 800 number which enables the caller to call you toll free.

Can I have more than 1 number?

Yes, there is a small fee for the 2nd phone number on the same phone of $4.95 per month. This is a virtual number, not a separate phone line.

Read more about: Can I have more than 1 number?

Yes, there is a small fee for the 2nd phone number on the same phone of $4.95 per month. This is a virtual number, not a separate phone line.

Can I make overseas calls?

Yes, MHVoice has very competitive International Rates please see the International Rates.

Read more about: Can I make overseas calls?

Yes, MHVoice has very competitive International Rates please see the International Rates.

Can I have my whole house hooked up to the MHVoice Phone?

Yes, there is a $119.95 installation charge for this service and it must be scheduled separately from your original installation.

Read more about: Can I have my whole house hooked up to the MHVoice Phone?

Yes, there is a $119.95 installation charge for this service and it must be scheduled separately from your original installation.

Can I call 911 using Mid-Hudson Telephone service?

Yes. To help you quickly respond to emergencies, MHVoice Phone provides 911 services much like traditional telephone companies. Should you ever need to access emergency services—fire, police, or ambulance—just dial the familiar digits 911, using your MHVoice Phone service. Your call will be routed directly to the nearest public safety operator, who will dispatch the appropriate services. With Enhanced 911, emergency services will be able to quickly find you—your telephone number and address are electronically routed to the operator the moment your call goes through.

Read more about: Can I call 911 using Mid-Hudson Telephone service?

Yes. To help you quickly respond to emergencies, MHVoice Phone provides 911 services much like traditional telephone companies. Should you ever need to access emergency services—fire, police, or ambulance—just dial the familiar digits 911, using your MHVoice Phone service. Your call will be routed directly to the nearest public safety operator, who will dispatch the ...

What happens to my phone service if my electrical power goes out?

MHVoice provides homes with phone service using a Network Interface Unit that requires electrical power in the home. As is the case with most cordless phones, MHVoice equipment will not work in the event of an electrical power outage, and you will not be able to make or receive calls, including 911 calls. This includes electrical power outages that are not necessarily at your home but are occurring on the lines which feeds the cable service to your area.

Read more about: What happens to my phone service if my electrical power goes out?

MHVoice provides homes with phone service using a Network Interface Unit that requires electrical power in the home. As is the case with most cordless phones, MHVoice equipment will not work in the event of an electrical power outage, and you will not be able to make or receive calls, including 911 calls. This includes ...

Should I disconnect my land line service?

It is totally up to you, we usually ask if you have a cell phone or another means of contacting someone in case of a power outage.

Read more about: Should I disconnect my land line service?

It is totally up to you, we usually ask if you have a cell phone or another means of contacting someone in case of a power outage.

Can I port (transfer my same land line number to the MHVoice Phone number) my existing number and at what cost?

Yes in most cases, there is a $15.00 charge to port your number and a time frame of approximately 30 to 60 days. We will give you a temporary phone number until your number is ported. (Porting of your number depends on the telephone provider)

Read more about: Can I port (transfer my same land line number to the MHVoice Phone number) my existing number and at what cost?

Yes in most cases, there is a $15.00 charge to port your number and a time frame of approximately 30 to 60 days. We will give you a temporary phone number until your number is ported. (Porting of your number depends on the telephone provider)

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