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So far Josef Nagele has created 11 blog entries.

Can I call 911 using Mid-Hudson Telephone service?

Yes. To help you quickly respond to emergencies, Mid-Hudson Cable Phone provides 911 services much like traditional telephone companies. Should you ever need to access emergency services—fire, police, or ambulance—just dial the familiar digits 911, using your Mid-Hudson Cable Phone service. Your call will be routed directly to the nearest public safety operator, who will […]

Yes. To help you quickly respond to emergencies, Mid-Hudson Cable Phone provides 911 services much like traditional telephone companies. Should you ever need to access emergency services—fire, police, or ambulance—just dial the familiar digits 911, using your Mid-Hudson Cable Phone service. Your call will be routed directly to the nearest public safety operator, who will [...]

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What happens to my phone service if my electrical power goes out?

Mid-Hudson Cable Phone provides homes with phone service using a Network Interface Unit that requires electrical power in the home. As is the case with most cordless phones, Mid-Hudson Cable Phone equipment will not work in the event of an electrical power outage, and you will not be able to make or receive calls, including […]

Mid-Hudson Cable Phone provides homes with phone service using a Network Interface Unit that requires electrical power in the home. As is the case with most cordless phones, Mid-Hudson Cable Phone equipment will not work in the event of an electrical power outage, and you will not be able to make or receive calls, including [...]

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Should I disconnect my land line service?

It is totally up to you, we usually ask if you have a cell phone or another means of contacting someone in case of a power outage.

It is totally up to you, we usually ask if you have a cell phone or another means of contacting someone in case of a power outage.

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Can I port (transfer my same land line number to the Cable Phone number) my existing number and at what cost?

Yes in most cases, there is a $15.00 charge to port your number and a time frame of approximately 30 to 60 days. We will give you a temporary phone number until your number is ported. (Porting of your number depends on the telephone provider)

Yes in most cases, there is a $15.00 charge to port your number and a time frame of approximately 30 to 60 days. We will give you a temporary phone number until your number is ported. (Porting of your number depends on the telephone provider)

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How much is the Cable Phone service and what is included in the service?

$33.95 per month for all calls in the 48 contiguous states & Canada (excluding Alaska, Hawaii & Puerto Rico). All Caller ID, Call Waiting, Call Forwarding features are also included free. In most instances Cable Phone is bundled with other services the actual cost is substantially reduced.

$33.95 per month for all calls in the 48 contiguous states & Canada (excluding Alaska, Hawaii & Puerto Rico). All Caller ID, Call Waiting, Call Forwarding features are also included free. In most instances Cable Phone is bundled with other services the actual cost is substantially reduced.

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What is VOIP technology?

Voice over Internet Protocol (VOIP) is the technology that Mid-Hudson Cable Phone uses to carry phone calls. VOIP provides voice telephony services using Internet Protocol (IP). This allows you to make telephone calls using Mid-Hudson’s broadband network. VOIP converts the voice signal from your telephone into digital packets that travel over the broadband network and […]

Voice over Internet Protocol (VOIP) is the technology that Mid-Hudson Cable Phone uses to carry phone calls. VOIP provides voice telephony services using Internet Protocol (IP). This allows you to make telephone calls using Mid-Hudson’s broadband network. VOIP converts the voice signal from your telephone into digital packets that travel over the broadband network and [...]

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Do I need High Speed Internet Access in order to receive Cable Phone?

Yes, since Cable Phone utilizes your broadband bandwidth, it is necessary to have High Speed Internet Access to receive Cable Phone.

Yes, since Cable Phone utilizes your broadband bandwidth, it is necessary to have High Speed Internet Access to receive Cable Phone.

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How many e-mail addresses can I have?

Mid-Hudson offers up to five (5) e-mail addresses FREE.

Mid-Hudson offers up to five (5) e-mail addresses FREE.

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Can I keep my current Internet Service Provider?

Yes, but you will be paying for them.

Yes, but you will be paying for them.

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Can I have more than one computer hooked up in my home or office?

Yes, Mid-Hudson also provides networking services at an additional cost. Please contact us if you are interested in our networking services at support@mhcable.com.

Yes, Mid-Hudson also provides networking services at an additional cost. Please contact us if you are interested in our networking services at support@mhcable.com.

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ATTENTION Cable Subscribers! Our Video On Demand (VOD) platform is being replaced with a video streaming platform WatchTVEveryWhere...Read More
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