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Should I disconnect my land line service?

It is totally up to you, we usually ask if you have a cell phone or another means of contacting someone in case of a power outage.

It is totally up to you, we usually ask if you have a cell phone or another means of contacting someone in case of a power outage.

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Can I port (transfer my same land line number to the Cable Phone number) my existing number and at what cost?

Yes in most cases, there is a $15.00 charge to port your number and a time frame of approximately 30 to 60 days. We will give you a temporary phone number until your number is ported. (Porting of your number depends on the telephone provider)

Yes in most cases, there is a $15.00 charge to port your number and a time frame of approximately 30 to 60 days. We will give you a temporary phone number until your number is ported. (Porting of your number depends on the telephone provider)

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How much is the Cable Phone service and what is included in the service?

$33.95 per month for all calls in the 48 contiguous states & Canada (excluding Alaska, Hawaii & Puerto Rico). All Caller ID, Call Waiting, Call Forwarding features are also included free. In most instances Cable Phone is bundled with other services the actual cost is substantially reduced.

$33.95 per month for all calls in the 48 contiguous states & Canada (excluding Alaska, Hawaii & Puerto Rico). All Caller ID, Call Waiting, Call Forwarding features are also included free. In most instances Cable Phone is bundled with other services the actual cost is substantially reduced.

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What is VOIP technology?

Voice over Internet Protocol (VOIP) is the technology that Mid-Hudson Cable Phone uses to carry phone calls. VOIP provides voice telephony services using Internet Protocol (IP). This allows you to make telephone calls using Mid-Hudson’s broadband network. VOIP converts the voice signal from your telephone into digital packets that travel over the broadband network and […]

Voice over Internet Protocol (VOIP) is the technology that Mid-Hudson Cable Phone uses to carry phone calls. VOIP provides voice telephony services using Internet Protocol (IP). This allows you to make telephone calls using Mid-Hudson’s broadband network. VOIP converts the voice signal from your telephone into digital packets that travel over the broadband network and [...]

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Do I need High Speed Internet Access in order to receive Cable Phone?

Yes, since Cable Phone utilizes your broadband bandwidth, it is necessary to have High Speed Internet Access to receive Cable Phone.

Yes, since Cable Phone utilizes your broadband bandwidth, it is necessary to have High Speed Internet Access to receive Cable Phone.

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Can I keep my current Internet Service Provider?

Yes, but you will be paying for them.

Yes, but you will be paying for them.

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Can I have more than one computer hooked up in my home or office?

Yes, Mid-Hudson also provides networking services at an additional cost. Please contact us if you are interested in our networking services at support@mhcable.com.

Yes, Mid-Hudson also provides networking services at an additional cost. Please contact us if you are interested in our networking services at support@mhcable.com.

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How much can I save by packaging the services I take?

If you subscribe to our Basic Cable service, High Speed Internet Access and Cable Phone, you can save quite a bit a month. You can save with several different package choices which include our High Speed Internet Access and our video services, to see our Discount Packages please see our Channel Lineup Packages.

If you subscribe to our Basic Cable service, High Speed Internet Access and Cable Phone, you can save quite a bit a month. You can save with several different package choices which include our High Speed Internet Access and our video services, to see our Discount Packages please see our Channel Lineup Packages.

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Does Mid-Hudson provide spam control and firewall protection?

Mid-Hudson offers FREE spam protection but many customers also purchase their own. There are many types of Firewall Protection available through other vendors. Most Anti-Virus software have Firewall protection available.

Mid-Hudson offers FREE spam protection but many customers also purchase their own. There are many types of Firewall Protection available through other vendors. Most Anti-Virus software have Firewall protection available.

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Does Mid-Hudson provide virus protection?

Yes, Mid-Hudson offers FREE virus protection but many customers also purchase their own. Go to the System Requirements page to access our free virus protection.   Click here for FREE anti-virus protection.  Mid-Hudson recommends you purchase an Anti-Virus protection package.

Yes, Mid-Hudson offers FREE virus protection but many customers also purchase their own. Go to the System Requirements page to access our free virus protection.   Click here for FREE anti-virus protection.  Mid-Hudson recommends you purchase an Anti-Virus protection package.

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