Josef Nagele

I think my neighbor is stealing cable. What should I do?

Please contact Mid-Hudson Cable if you feel someone is receiving services without paying for them. It is illegal to fraudulently obtain cable service by attaching a wire or device to the converter or any other company wires or equipment. In some cases, we will offer amnesty if the offender agrees to become a paying customer, but we do reserve our right to prosecute to the fullest extent.

Please contact Mid-Hudson Cable if you feel someone is receiving services without paying for them. It is illegal to fraudulently obtain cable service by attaching a wire or device to the converter or any other company wires or equipment. In some cases, we will offer amnesty if the offender agrees to become a paying customer, ...

Why do I have to know how many cable outlets I need installed?

We need to know the number of TVs for which you would like to have video service installed so that our technicians will be prepared to install your service properly. In most areas of Mid-Hudson Cable service area, you can have our Basic Cable service, and up to 3 premiums in your home with no additional equipment or charge on one outlet. To receive our digital services, including, DVR, Movies On Demand, and multiplexed premium channels,

We need to know the number of TVs for which you would like to have video service installed so that our technicians will be prepared to install your service properly. In most areas of Mid-Hudson Cable service area, you can have our Basic Cable service, and up to 3 premiums in your home with no ...

Can I have extra outlets installed if I rent?

Yes, but you will need to obtain written permission from your landlord authorizing Mid-Hudson Cable to install/move outlets at your direction.

How does Mid-Hudson Cable choose the networks it carries?

There are many different factors that contribute to the selection of programming for Mid-Hudson Cable. In general, some of the deciding factors are cost, subscriber demand, ratings, availability of open channels on our cable system, and whether or not there are similar channels on our lineup.

What do I do if I am having problems receiving channels?

If you are missing some channels… Go into your TV’s main setup menu and make sure that it is in the Cable (CATV mode), not TV, Air or Antenna. If your TV is skipping channels? You may want to Auto-Program your TV. Go into the main menu of your TV and look for an option to “Auto-Tune” or “Auto- Program”.

If you are missing some channels… Go into your TV’s main setup menu and make sure that it is in the Cable (CATV mode), not TV, Air or Antenna. If your TV is skipping channels? You may want to Auto-Program your TV. Go into the main menu of your TV and look for an option ...

What is the difference between analog and digital channels?

Analog channels are channels between 2 and 99 and no converter is needed to receive analogue channels. Digital channels are delivered by a digital converter. However, effective June 2008 cable operators were required to convert their channel lineup to digital only. Mid-Hudson Cable currently sends signals out in both analog and digital to ensure that all our subscribers are able to receive our services.

Analog channels are channels between 2 and 99 and no converter is needed to receive analogue channels. Digital channels are delivered by a digital converter. However, effective June 2008 cable operators were required to convert their channel lineup to digital only. Mid-Hudson Cable currently sends signals out in both analog and digital to ensure that ...

What is the difference between Digital and Analog Cable TV service?

Mid-Hudson Digital uses a digital signal, allowing for more data (e.g., channels, music, movies, etc.) to be sent across our network to your home. The Digital Receiver formats the digital signal so that you may view it on your television. This allows Mid-Hudson to deliver more choices than are available with basic analog cable service.

What is a Digital Receiver?

A Digital Receiver is a piece of equipment that receives digital programming from Mid-Hudson Cable and converts it into a format that can be connected to and viewed on a TV set. It is also commonly referred to as a Set Top Box (STB) or cable box. Different models support different features, and may include or exclude services such as analog programming, digital programming High Definition programming, certain Interactive Programming Guides, DVR, etc. Other items may be included with a Digital Receiver such as a Universal Remote.

A Digital Receiver is a piece of equipment that receives digital programming from Mid-Hudson Cable and converts it into a format that can be connected to and viewed on a TV set. It is also commonly referred to as a Set Top Box (STB) or cable box. Different models support different features, and may include ...

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