Whatever it takes to assist you, we’re here.

Contact us

Please call our office at 1-518-943-6600 during regular office hours; or After Hours 1-518-943-6600 , option 1 for our after hours answering service to get prompt service for a cable problem. Or call toll-free at 1-800-342-5400.

If you are in need of reporting an outage please call the office or send us a message via podium below.
For new service requests, click here. For disconnect requests, click here. For billing inquiries, please fill out this form here.

Call Us

Call us at (518) 943-6600.

Visit Us

Visit us at 200 Jefferson Heights, Catskill, NY 12414

Advertising

Visit MHCableAdsales.com or email us.

PSA

Submit your ad for our free announcements on channel 11.

Chat Online

Click the blue icon at the bottom right to chat online with us.

Customer Service Hours

Mon – Fri: 8am – 6pm
Sat: 8:30am – 5pm
Sun: Closed

Technical Support Hours

Mon – Fri: 8am – 8pm
Sat: 8:30am – 5pm
Sun: Closed

New York State Customers:
For consumer complaints that cannot be resolved with the company, you may contact the New York Department of Public Service (DPS).

DPS complaints may be directed as follows:

Website: www.dps.ny.gov/complaints
Phone: DPS Helpline at 1-800-342-3377 (M-F 8:30a – 4:00p)
Mail: Office of Consumer Services, NYS Department of Public Service, 3 Empire State Plaza, Albany, NY 12223